Return Policy

3-Day Returns

We have a 3-day return policy, which means you have 3 days after receiving your order to request a return, provided your return will be subject to the terms herein.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at victorbonnairewatches@gmail.com. If your return is accepted, we will send a return shipping label alongside instructions. You are responsible for sending the item back to Victor Bonnaire LLC, fully insured. Items sent back to us without first requesting a return will not be accepted.

Please note you will be responsible for the shipping fee for the return as follows: U.S. & International customers bear the full cost of shipping the item to Victor Bonnaire LLC, fully insured.

Refunds / Restocking Fee

Please note all returned items are subject to a restocking fee of 5% of the sale price. The restocking fee will not apply to items returned due to our errors or defect in the product we determined that were already present at the time of delivery.

We will notify you once we have received and inspected your return, and let you know whether or not the refund has been approved. If approved, you will be automatically refunded the amount to your original form of payment, minus shipping costs, insurance, restocking fee (if any). Please note that we are unable to refund any external fees associated with payment processing such as an incurred wire transfer fee. Please remember it can take some time for your bank or credit card company to process and post the refund.